Frequently Asked Questions
What is TeenTix?
TeenTix is a free pass for teenagers that gets you into arts events for $5.00.
How does it work?
First, you sign up for the pass. Second, you take the pass to one of our partner organizations. Third, you buy a $5 day-of-show ticket. For more detailed information on this process, go here.
How old do you have to be to sign up?
13 – 19 years old.
I am 12. Can I pleeeeeeease sign up?
No. We’re sorry. But our agreement with our wonderful partner organizations is that we serve 13 – 19 year-olds, and we need to stick to it. Plus, our participating box offices are empowered to ask for proof of age eligibility for anyone showing a TeenTix pass, so, even if we gave you one, you could still get turned away at the box office, and that would make us sad. Just wait until you’re 13, okay? It’s coming SO SOON.
How much does it cost to sign up?
How much does it cost to buy a TeenTix ticket?
Do I need to bring ID?
Yes. TeenTix passes are not barcoded or tracked, so our participating box offices are empowered to ask for proof of age-eligibility from anyone presenting a TeenTix pass. Your middle school or high school ID will do it, as will a state-issued ID or driver’s license. If you are a homeschooler and do not have a school ID, go here.
Can I get more than one ticket?
Generally, you can only purchase one ticket with your Teen Tix pass. However, we do offer 2 for $10 days when a TeenTix member can purchase a second “companion” ticket for $5. 2 for $10 days are Thursdays at our museum partners, and Sundays everywhere else. You can give your companion ticket to anyone of any age: a parent, a sibling, a friend…whoever! We also offer companion tickets for our special events. Subscribe to our newsletter to make sure you never miss out on a special event announcement.
Can I buy my ticket in advance?
TeenTix tickets are available day-of-show only—that’s why they're so cheap! Many of our participating organizations will allow you to call ahead and purchase your same-day ticket over the phone, and we always encourage our members to call ahead to confirm availability of TeenTix tickets before heading out. If you prefer to purchase an advance ticket, keep in mind that most of our participating organizations offer deep discounts on advance tickets to students and people under-25. Sometimes, these tickets are as little as $10. Our calendar lists all available youth discounts. Check it out!
Can I buy my ticket over the phone?
Many of our participating organizations offer same-day phone sales for TeenTix tickets. You will still need to show your TeenTix pass and ID when you pick your ticket up. Please see the list of partner organizations to check which ones offer phone sales.
Can I buy my ticket online?
Can I make reservations?
No. TeenTix tickets are sold on a first come, first-served basis starting when the box office opens on the day of the show ONLY. You cannot reserve tickets. If you prefer to purchase an advance ticket, keep in mind that most of our participating organizations offer deep discounts on advance tickets to students and people under-25. Sometimes, these tickets are as little as $10. Our calendar lists all available youth discounts. Check it out!
Are there always TeenTix tickets available?
No. Sometimes shows sell out and there are no TeenTix tickets available. That is why we strongly encourage you to call ahead and ask about TeenTix ticket availability before you head out. Just say “Hi, I am a TeenTix member and I’d like to come to the show tonight. Do you think there will be a ticket for me?” The people who work in our participating box offices are really nice and happy to help out. They will either say “Sure, come on down!” or “No, probably not.” And then you’ll know! The phone numbers for our participating box offices are always listed on our event calendar and our partners page.
How do I find out what organizations participate in TeenTix?
By going here!
How do I find out what I can see with TeenTix?
First, you should sign up for our weekly e-newsletter, which will deliver the best of what’s out there in TeenTix Land to your inbox every week, along with teen picks and reviews to help you find stuff you’ll like. So easy! Second, our web calendar will show you every last thing you can see with your TeenTix every day of the year, and let you search by location, genre, TeenTix member recommendations, and more. So thorough!
Does it actually work?
Yes! Every month, hundreds of Seattle-area teenagers use TeenTix to attend arts events for $5.00. If you are nervous about using your pass for the first time, watch this video.
Do I need to live in Seattle in order to sign up?
Nope. Anyone, from anywhere, can sign up and use the pass as long as they are 13 - 19 years old.
Ack! I lost my pass. What do I do?
Go here and fill out the form. Everything is going to be okay.
I am a TeenTix member, but I don’t get the newsletter even though I want to. What’s up?
If you already have a TeenTix pass and you just want to sign up for the newsletter, go here.
I am a TeenTix member, but I never got a website account. What’s up?
If you registered before March 2013, you signed up on our old website, which didn’t have accounts, so that’s what’s up. But you can still get a website account (which will allow you to do cool stuff like save events, leave comments, and link to facebook) by going here and making one.
I signed up for a TeenTix pass, but it never came in the mail. What’s up?
If it’s been more than two weeks since you registered and your pass has not arrived, we might have a bad mailing address for you. Please send us an email with your name and address and we will fix the problem.
How can my parents and I make sure that the content is appropriate for someone my age?
As with all art, programming presented by our partners may contain violence, nudity, sexual content, profanity, or other mature material. Our partners provide us with information regarding content, which we, in turn, pass along to our members. The age recommendations that appear on our site are provided as a courtesy by our partners, and do not indicate that TeenTix staff has reviewed programming. TeenTix cannot take responsibility for the content of individual arts programs. Parents and teens who are concerned about content should contact the presenting organization directly to discuss those concerns before attending a show or exhibit.
Will you sell my information?
No. Teen Tix will never share your email address, or any of your other information, with any outside group for any reason.
I am the parent of a homeschooler who doesn’t have a school ID. What should we do?
Since TeenTix passes are not barcoded or tracked, our ticket offices are empowered to ask for proof of age-eligibility from any person attempting to use a TeenTix pass. Therefore, it's important for your child to have some form of ID with them when they purchase tickets using their TeenTix pass. Many homeschool agencies can provide an identification card that is comparable to a school ID, and will serve as sufficient proof of age for the TeenTix program. The other option is for your child to get a Washington State ID card, which is available to residents of all ages, and carries a birthdate.
I am an adult who would like to receive the TeenTix e-newsletter. How do I do that?
Just go here and sign up!
Can I use TeenTix to bring a group to a show?
TeenTix works best for individuals or pairs of teenagers, but it can work for small groups, too. First, make sure that all of the teens who you want to bring are registered for TeenTix and have their passes. Passes can take up to two weeks to come in the mail, so plan ahead. Next, call the box office of the organization that you plan to attend and ask them when would be a good date to bring a group. Usually, they have a good sense for which days of the week tend to sell out, and they can recommend a date when there are likely to be plenty of day-of-show tickets available. (But do remember that TeenTix tickets cannot be reserved in advance, so ticket availability is not guaranteed.) Lastly, get your group together, come on down, and enjoy the show! If you are an adult chaperone, remember that you’ll need to pay full price or whatever the regular rush ticket price is. If you want to bring a larger group, or need to purchase your tickets in advance, we encourage you to look into the group discounts offered by the organization you wish to attend.
My question still isn’t answered. What should I do?